The Water and Waste Regulatory Office (WWRO) is the competent authority for setting Service Tariffs for Water and Wastewater Services, Bulk Water Supply, Waste Collection Services and Waste Disposal Services in accordance with Regulation 2004/49 and the secondary legislation (WWRO Tariff Rules).

The general principles and criteria for tariff setting are set out in the Regulation 2004/49 whereas the detailed procedures and the calculation methodology are stipulated in the WWRO Tariff Rules, which are based on the Tariff Policies.

WWRO aims to ensure that the tariffs service provide an optimum balance between the interest of customers who want low tariffs and the investor interest in financial sustain ability.

So far, WWRO has conducted two tariff setting processes for setting 1 -year tariffs (2006/2007 and 2007/2008). Starting from 2008 WWRO plans to set multi-year tariffs for a period of three years.

• Tariff Process 2012 -2014
• Tariff Policies
• Tariff Rules
• Service Tariff Orders
• Reports
• More